She's a familiar face if you have been visiting the Lakeview Ford Lincoln service department over the last several years: Kandi Garrett. Kandi started and Lakeview six years ago, and has built relationships with many customers over that time as they bring their cars in for service.

In 2016, Kandi accepted the position of service manager at Lakeview, and now oversees the entire service department.

We talked with her about some of the latest approaches to service, as well as one of the most common myths about a dealer service department. Lakeview offers a discount, too, if you schedule your vehicle service online.

Oh, and yes - she has a '68 Mustang too, which we'll show you as well! Click the link below!

Hear The Richard Piet Show weekday mornings from 5:30-9 on WBCK.